Performance Sportswear Company Modernizes with SAP S/4HANA® for Fashion
Headquartered in Switzerland, Scott Sports is a global leader in the sports industry and is renowned for its cutting-edge products in cycling, winter sports, running, and motorsports. Continuing to push the limits of innovation, the company realized enhancing customer centricity was key to meeting the new demands of its consumers, but they lacked the right technological foundation to support this shift.
Key Objectives
The Challenges
This company has always taken pride in its speed and efficiency. However, as the company grew, they recognized new opportunities to enhance efficiency, particularly by replacing its outdated legacy system across their global operations. Transitioning to SAP S/4HANA would enable them to address inconsistencies in stock management, customer service, and core processes.
Adding another patchwork solution wasn’t the answer. This effort required an end-to-end transformation. To do that, they had to rethink everything from the technology they relied on to how they operated across borders.
- Outdated and Fragmented System: The company’s processes, designed years ago to accommodate its existing legacy system, were outdated and inefficient.
- Poor Omnichannel Capabilities: With outdated processes operating in different parts of the world, inventory levels weren’t visible to omnichannel processes.
- Lack of Harmonization: Bespoke process variations across geographies and business channels prevented the company from creating a customer-centric enterprise.
Overall Strategy of the SAP S/4HANA Fashion Project
To become more agile and more responsive to its customers, the company decided to implement SAP S/4HANA for Fashion as the foundation for their core processes. SAP S/4HANA is a future-ready enterprise platform that delivers real-time insights, streamlines end-to-end business processes, and acts as the digital core for driving operational excellence and growth.
The project covered business processes across key areas including Omnichannel, Wholesale, Master Data, Finance, Order To Cash, Procure To Pay, and Warehouse Integration.
Boot Camp
To educate key stakeholders on SAP S/4HANA capabilities, Rizing conducted a series of workshops with the goal of fostering a deeper understanding of how the new system could drive business transformation, facilitating early acceptance of the new solution.
Target Operating Model
The company lacked a clear vision for their future operations, especially when transitioning to a new system like SAP. We helped develop a “target operating model” that leveraged SAP’s capabilities for business transformation, rather than simply digitizing existing workflows
Global Template
Rizing built a unified global template to ensure harmonization across the company’s global operations. This simplified operations across regions and allowed rapid expansion into new markets and business models. We built the global template using our proven accelerator, guided by a ‘why not’ approach.
“As the SAP Team Lead, I'm thrilled to announce a significant milestone within our company: the successful go-live of SAP S/4HANA for Fashion. This milestone represents a team effort to modernize and transform our end-to-end business operations, which I'm extremely proud of.
With SAP S/4HANA Fashion, the organization has gained operational excellence, streamlined its business processes, and obtained real-time insights to drive informed decision-making. The collaboration with Rizing, our SAP partner, reflects a true one-team approach, where dedication and expertise have successfully modernized our operations. I'm proud to be part of this transformative journey and look forward to the continued success and innovation that this partnership brings.”
Team lead - SAP
Highlights of the SAP S/4HANA Fashion Solution
End to End Implementation
- SAP S/4HANA for Fashion Go-live planned across wholesale operations with e-commerce integration (C/4).
- The implementation spans across three continents and all time zones.
- Included Global Trade Services (GTS) and Extended Warehouse Management (EWM) to support international logistics and compliance.
Global Template
- Developed a global template using Rizing’s proven-practice SAP S/4HANA Fashion Accelerator
The Outcome
With the implementation of SAP S/4HANA, the company successfully moved away from a legacy system to a unified, global platform. This transformation enhanced customer centricity and positioned the company for future growth and market expansion.
The key to success was its strategic decision to embrace early change management and data migration practices. By addressing potential challenges early, the company was able to stay on the right path to transformation, minimizing delays and setting the foundation for operational efficiency and scalability.
Standardized Processes
This project consolidated multiple processes into a single global template, improving efficiency and reducing complexity across local and global operations.
Expansion to Different Markets
By using a global SAP S/4HANA template, the company can now expand into new markets and adopt new business models more efficiently.
Enhanced Analytics for Deeper Insights
With SAP S/4HANA’s powerful analytics, the company had access to real-time insights of key business operations. This data provides a deeper understanding of trends, customer behavior, and operational performance.
Omnichannel Business Processes
With real-time data visibility and improved omnichannel capabilities, the company is now capable of making fast and accurate decisions. This helps the company be more responsive with smarter and more agile operations.
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