Candidate Experience
Turn your recruitment pipeline into a strategic advantage.
Why Candidate Experience Matters
The Candidate Experience program maximizes the value of your organization’s recruitment pipeline. By capturing applicants’ experiences at five points across the candidate lifecycle, recruiters can see a holistic view of each candidate’s experience.
In a fast-moving and competitive job market, organizations need to understand why applicants choose to apply, what keeps them moving through the process, or why they drop out.
Key Drivers of Candidate Experience
Evaluate candidate experience across six essentials: technology effectiveness, process clarity, fairness, employer brand appeal, timeliness, and personalization—ensuring every interaction is efficient, equitable, and engaging.
Seamless SAP Integration
The Candidate Experience program integrates with SAP Recruitment to capture applicants from your careers site and activates at key points—like post-interview or offer decline. Automated workflows free HR teams to focus on candidates and drive process improvements.
Program Outcomes
Our program outcomes focus on refining recruiting processes to maximize candidate pools and reduce dropouts by understanding why candidates apply. Recruiters can leverage pre-built surveys and dashboards to spend less time on design and more time taking action. We also incorporate leading practices and research from the XM Institute to strengthen ongoing employee engagement.